Compassionate Veterinary Care Finds a Home in Scott's Addition
Feline friends, for example, have their own waiting area away from nerve-inducing dogs, as well as their own exam room outfitted with pheromone-sprayed towels known to help relax cats. The dog kennels are set behind an observation window near the main exam space, providing human interaction for anxious dogs and allowing the team to keep an eye on them throughout the day.
"We thought about the entire experience an animal would have at our hospital," says Jason. "It can be nerve-racking of course, but we aim to make it as comfortable for everyone as we can."
The clinic sits on Broad Street in Richmond's historic Scott's Addition. Jason and Jane started the practice after years of working at different veterinary clinics in the area. The pair met in veterinary school at Virginia Tech, and have since settled in the Richmond area with their two sons and rescue golden retriever, Linus.
Jason was introduced to Curt Straub, senior vice president and commercial lender, as he looked for the right space to open his very own clinic. "Curt has been one of the biggest gifts we've ever been given," says Jason. "If we've done anything right, it was working with Curt and the team at TowneBank."
Scott's Addition Animal Hospital opened its doors in March 2021 after running Hiser Mobile Veterinary Service throughout construction and unexpected delays due to COVID. "We were doing house calls during the pandemic," recalls Jason. "We had a full vet clinic set-up in the back of my car with equipment and prescriptions."
Today, the clinic offers full-service preventative care, as well as in-house surgery, laboratory services and diagnostics, and a pharmacy. The space is set up with advanced equipment, including surgical laser technology that yields a quicker recovery time, and the Bair Hugger blanket that stabilizes a dog's temperature and provides comfort during and after surgery.
More important than the equipment, however, is the compassion and care the entire team has for their clients. "Jane and I complement each other really well," says Jason. "And our team is just amazing and really cares about all of the animals and owners we serve."
To learn more about Scott's Addition Animal Hospital, visit ScottsAdditionAnimalHospital.com.
"It can be nerve-racking of course, but we aim to make it as comfortable for everyone as we can."