Close up photo of mother and son waiting in line at a theme park.
Bobbie Robinson (far left) and her son Samuel (center)

Aces for Autism

Providing Care for Families in Greenville

Autism spectrum disorder (ASD) refers to the broad range of conditions characterized by challenges with social skills, repetitive behaviors, speech, and nonverbal communication. In 2021 alone, the CDC reported that 1 in 44 children in the United States were diagnosed with ASD.

Kyle and Bobbie Robinson were introduced to autism when their eldest son, Samuel, received a diagnosis at 18 months old. "We asked Samuel's doctor what he would do for his own child," recalls Kyle. "If there were absolutely no barriers, what would he do to help his child reach their full potential?" Their doctor recommended intensive clinical therapy, and with that, the Robinson family set out on a mission to secure the best possible treatment for Samuel.

For two years, Bobbie and Samuel made the three-hour trip to ABC of NC Child Development Center for Autism in Winston-Salem. "Our friends and community were always interested in how we were doing," says Kyle. "People wanted to help offset the costs of Samuel's treatment through a fundraiser, but we felt we could make a much bigger impact on our community." With that in mind, a group gathered in 2014 at Baywood Racquet Club, and Aces for Autism was officially born.

Family photo of two parents with two small children.
Kyle and Bobbie Robinson founded Aces for Autism after receiving an autism diagnosis for their eldest son, Samuel. Aces helps participants thrive through clinical based therapy, social skill groups, and even organizing events and outings for the entire family.

Aces for Autism, a non-profit, was the first to bring clinic based intensive therapy to Greenville. Aces provides a range of services, including Applied Behavior Analysis (ABA) therapy, diagnostic testing, parent trainings, social skill groups, and community opportunities for families. The organization started in a donated wing of a local church and has since grown to a 17,000 square foot facility with its own child development center.

Later this year, Aces for Autism will break ground on a 23-acre campus in Winterville that will have clinical, diagnostic, educational, and recreational space for children and families impacted by autism. In addition to individual therapy and counseling space, the new campus will have a variety of learning labs that emulate experiences like going to the dentist, barber shop, and grocery store. Children are given the opportunity to adjust to the sounds, equipment, and lighting of each setting, helping desensitize the experience in a real-world setting. The new facility will also include a cafeteria with the goal of acclimating students to a group dining setting, as well as provide exposure to new textures and foods.

Aces recognizes that autism not only impacts the individual, but the entire family. In fact, the divorce rate is two times higher for parents raising a child with autism, and research shows that parents are more likely to turn to alcohol or substance abuse when raising a child on the spectrum. For that reason, Aces is committed to caring for the entire family through training services and workshops, as well as events and outings where families of autistic children can connect and find fellowship.

Group of nine people standing together holding a large donation check.
TowneBank is proud to provide support for the new Ron and Rose Bowen Family Autism Campus that will provide treatment, care, educational, and recreational space for families affected by autism.

"Families are calling us every day and asking for help," says Bobbie. "I think back to the beginning with Samuel and how there wasn't a playbook for what to do. And now, we are here to walk alongside these families and provide opportunities not only for the individual with autism, but with support that helps the entire family live a better life."

TowneBank is inspired by the Robinsons' commitment to not only improve the life of their son, but to bring resources for other families with autism to eastern North Carolina. "We are thankful for the generous gift TowneBank made towards the new campus and know it will leave a lasting impact on our community," says Kyle.

You can learn more about Aces for Autism at their website, AcesforAutismNC.com.

"We are here to walk alongside these families and provide opportunities not only for the individual with autism, but with support that helps the entire family live a better life."
Photo of Geoffrey Yates in his office.
Ovesco Endoscopy president, Geoffrey Yates

Ovesco Endoscopy

Better Patient Outcomes Worldwide

Ovesco Endoscopy specializes in the manufacturing of medical devices that allow specially trained doctors the ability to detect and solve problems without the need for invasive surgery within the gastrointestinal tract. Based in Tuebingen, Germany, Ovesco opened its Cary facility in 2015 after a stint in Silicon Valley. Geoffrey Yates, president, considered several cities when deciding on a location for its U.S. headquarters. "Cary is a dynamic area and an amazing success story," says Geoffrey. "The Research Triangle Park area is like a mini-Silicon Valley on the east coast. A lot of European companies have put their U.S. based headquarters here."

Ovesco's two main product systems — The Over The Scope Clip (OTSC®) and the Full Thickness Resection Device (FTRD®) — are used in conjunction with an endoscope to diagnose or treat problems in both the upper and lower GI tract. The devices can be used to clip or close a GI bleed or perforation, to collect a tissue sample, and can even resect deep suspicious tissue that can often be a precursor to cancer. "Using our devices can allow for earlier diagnosis and can often prevent an invasive or traumatic surgery, both of which lead to better patient outcomes and reduce costs," says Geoffrey.

Of the 15,000 practicing gastroenterologists in the United States, Ovesco works with between 700-800 highly trained providers, many of whom have completed specialized fellowships. In Cary, the company hosts on-site training for physicians and has team members across the country who advise and consult during endoscopic interventions where the devices are used.

Ovesco Endoscopy staff photo.
Ovesco Endoscopy chose Cary as their U.S. headquarters. Here the team poses in their office space on Weston Parkway.

"Training is the cornerstone of what we do," says Geoffrey. "We support the providers and their staff using our devices from training through intervention."

Over the years, Ovesco has expanded its portfolio of offerings. The HemoPill, for example, is a swallowable sensor capsule that can immediately detect acute bleeding in the stomach, esophagus, and small intestine. This rapid diagnosis is critical when dealing with emergency situations, as well as infectious disease or geriatric patients. HemoPill is currently pending FDA approval.

Ovesco's products are used to treat patients in over 70 countries worldwide. As they continue to expand their footprint, and ramp up their manufacturing effort in Cary, Geoffrey knows that TowneBank will be there to offer support and guidance. "Patsy Johnson and Craig Poms have made every interaction easy," he says. "They treat us just as important as the big guys."

You can learn more about Ovesco Endoscopy, and watch videos of their devices in action, by visiting their website: Ovesco.com.

"They treat us just as important as the big guys."
Restaurant cashier greeting customers at counter.
Clean Eatz offers healthy options that fit your lifestyle, including meal plans and grab-and-go options, plus a delicious café menu.

Want to Eat Healthier? Clean Eatz Has You Covered

Scott and Carol Mueller are the franchise owners of Clean Eatz in Greenville. Scott is a Texas native who relocated to North Carolina through the Marine Corps. After graduating from East Carolina University (ECU) in 1996, Scott spent the next two decades working in real estate, technology, and finance. In 2014, he met his wife Carol, whose parents were body builders. Carol's parents had a trainer from Kinston, NC who knew the founders of Clean Eatz, a restaurant and meal plan provider with a menu that accommodates all levels of clean eating. Scott and Carol met with Don and Evonne Varady, the founders, and they fell in love with the concept of Clean Eatz. Scott left his job in banking and they opened the Greenville location of Clean Eatz in October 2016. Carol stepped away from the business when their daughter Lila arrived in December 2017, but she continues to help Scott with details and big decisions. Scott says "Carol is the reason we're here. We couldn't have done this without her talent for knowing quality."

Scott and Carol opened a second location in Norfolk, VA in 2019, which is run by Angie Pait, a 2019 graduate of ECU. Scott shares, "Angie was running our front-of-house in Greenville when we opened the Norfolk store. When our Norfolk general manager quit, Angie stepped up to the plate, moved to Virginia, and she's been crushing it ever since."

Clean Eatz offers many options to help people stick to their healthy eating habits. Patrons can dine in at the café, purchase grab-and-go freezer meals, sign up for weekly meal plans, order catering, and purchase marketplace items, such as healthy snacks, desserts, and drinks. Most importantly, all Clean Eatz products are made locally. The food comes from the kitchen where you pick up your meals.

Seventy percent of the business' revenue is generated by grab-and-go meals and meal plans. This allowed the company to pivot quickly during the Coronavirus pandemic to implement curbside service.

Scott shares that during the pandemic, when the first round of PPP loans were being administered, they were banking with another financial institution. They knew there was a brief window of time for them to qualify for a loan, but they could not get anyone on the phone to discuss their PPP options, and they couldn't walk in to a branch to meet with someone. Their only option was email and all they could do was wait for a reply. They applied for the first round of PPP and their application just got stuck. The reply Scott received was "I can see your loans, but I don't think you're going to get anything." Scott's accountant told him that with his other clients, he was seeing TowneBank get these loans done in 2-3 days. Scott told his accountant to make the call, and as promised, TowneBank got the PPP loan done in three days.

Photo of Scott and Carol Mueller
Carol and Scott Mueller, Clean Eatz Owners

Scott says after he worked with Allen Clayton and Glenn Marsh on the PPP loan, they gave him their cell phone numbers and said, "If you have any questions, just call or text us." Scott says he was blown away. "Those two things were huge drivers for me, bankers being responsive, and being easy to contact. I still can't believe they provided me with their cell phone numbers. I'm not some big shot with a bunch of money, but they treated me like I'm their only customer." Scott continues, "TowneBank is all about personal service, and that's something the big banks just don't get." Scott enjoys working with the entire team in Greenville - Glenn Marsh, Allen Clayton, Brittany Morris, and Katherine Thomas. Scott adds, "It's the personal service. They genuinely care. I'm really happy we found TowneBank; they take good care of us."

Scott wants people to know, "If you have health goals or specific dietary/nutritional needs, and you don't know what to do, that's what we're here for. We make it simple with our meal plan, and can even build custom meals. We're here to help people get healthier, and it's not hard. Eating healthy tastes good, and you don't have to give up everything you love, and it doesn't have to be all salads. Many people don't know what healthy eating can be, but we can show them." For more information, visit CleanEatz.com.

"It's the personal service. They genuinely care. I'm really happy we found TowneBank."
Two people posing with plants in a greenhouse.
AMM harvests 2,000 pounds of fresh produce annually with the help of volunteers. The food is distributed to patients in the clinic and through their wellness classes.

Alliance Medical Ministry: Providing Compassionate, Affordable Healthcare

Alliance Medical Ministry (AMM) serves as a lifeline for uninsured residents in Wake County. Through a range of programs and services, AMM provides health and hope for the area's most underserved residents.

The number is staggering: 115,000 people in Wake County are uninsured. For many, this leads to costly emergency room visits to treat chronic conditions like diabetes, coupled with little to no access to life-sustaining medicines, like insulin. "Some of the patients we see have gone to the emergency room 10 or 15 times a year for a treatable disease," says Pete Tannenbaum, AMM executive director. "Our goal is to treat their disease and provide education for a healthy lifestyle going forward."

AMM was started 19 years ago by a group from Cary United Methodist Church. The program has evolved to meet the critical need in the area, growing from a staff of four to 27 full-time employees today, including medical doctors, advanced care providers, and mental health counselors. In 2021 alone, AMM completed over 14,000 holistic patient encounters, saw 305 new patients, and distributed $5.78 million in prescription medication at little or no cost to patients.

The organization works closely with local hospitals, including WakeMed, Duke Raleigh Hospital, and UNC Rex Healthcare, that provide referrals and funding, while also offering lab screening for AMM patients. AMM also relies heavily on volunteer medical providers, like cardiologists, endocrinologists, and orthopedists, to provide on-site specialty care appointments. In addition, AMM partners with Wake Smiles to provide dental care and the UNC Rex Hospital Mobile Mammography bus for on-site screenings.

Photo of doctor standing with two people.
Dr. Sheryl Joyner, senior physician at AMM, (center) has been practicing at the clinic since its doors opened in 2003.

AMM prides itself on providing holistic care through embracing and treating the whole person and their various needs. The program recognizes that 80% of a person's health is determined by social factors, like housing, transportation, and personal safety. AMM staffs a full-time social worker to help address these potential needs. The Healthy Steps Wellness Program works to educate and empower patients to improve their health and well-being through nutrition and exercise. The AMM farm grows fruits and vegetables to distribute to patients, many of whom live in a food desert, and offers cooking classes to share healthy ways to prepare and serve nutritious meal options. In addition, yoga and Zumba classes are offered to help make the connection between diet, exercise, and overall wellness.

TowneBank is proud to support Alliance Medical Ministry through their Health and Hope Now capacity-building campaign that is designed to help more patients and build stronger, healthier families in Wake County. "Healthcare is one of our community's biggest issues," says Pete. "If you don't have your health, you don't have your future."

AMM is always looking for medical providers and other community members to fill a variety of volunteer needs. Learn more and find out how to get involved at their website: AllianceMedicalMinistry.org.

Rows of new kid bicycles in an auditorium.
Bikes for Kids is powered by volunteers, who come together to assemble and deliver the bikes.

Changing Children's Lives with Bikes

Hundreds of schoolchildren throughout the Greensboro and Greenville areas are the proud owners of new bikes thanks to the Bikes for Kids Foundation. Since 2002, Bikes for Kids has impacted more than 61,000 economically disadvantaged children.

Here's how the program works — third graders in a selected school read the book Think Big. Work Hard. Be Kind. No Excuses. They then write an essay about the book and their future goals. Three essays are chosen as the best and those children are told they will receive a brand-new bike. But there's a wonderful catch to the story. The students walk to the assembly, usually to the beat of a local high school's drumline. They gather in the school auditorium to hear which of their classmates will receive a bike. Then after those three proudly claim their bikes, Bob Krumroy, Bikes for Kids co-founder, makes a huge announcement — "What would you think if everyone gets a bike?" The curtains on stage part and there stand dozens of new shiny bikes.

From cheers to tears of happiness, every third grader goes home with a new bike and helmet. Mr. Bob, as he likes the students to call him, never tires of the reactions from the kids. He coordinates the Bikes for Kids program in Greensboro, his adopted hometown, after working with Bill Pollakov to distribute bikes in California. Bob plans to continue to expand the program in North Carolina and beyond.

"Many children today go to bed hungry, so a bike is something they've only dreamed of," Bob says. "When we give them a bike, it's essentially a vote of confidence that says 'I believe in you and I know you can do what you want to do. We want to be here for you and see you meet those dreams.' Adults serve as role models to kids. Children look to adults to say things they need to hear, and they need to hear that we believe in them. We give them hope."

Mother and child smiling excitedly at a group event
When elementary school students learn they are receiving a brand new bike through Bikes for Kids, they react with smiles, laughter, and sometimes a few tears.

Schools selected for the program have a majority of Title 1 students who qualify for free breakfast and lunch which indicates the need for financial and social support. Bikes for Kids is working to end poverty by encouraging these young people to dream big and plan for their future.

Bikes for Kids is powered by volunteers so that all funds raised are used to purchase bikes and helmets. Hundreds of volunteers, including NFL players, boy and girl scouts, high school service clubs, civic groups, company employees, and family and friends of the elementary students come together to assemble bikes, deliver books, and help organize the big bike giveaway events. TowneBank is honored to support Bikes for Kids in their mission. For more information and to see how you can get involved, visit BikesForKidsFoundation.org.

Image of childrens book cover.
Children in the program are given a copy of the book which prompts them to think about future goals.
Photorealistic rendering of large university research building.
For 40 years, SPS Corporation has provided vital construction services for facilities like the North Carolina State University Plant Sciences Research building, pictured above.

SPS Corporation

Ensuring that Buildings are Safe and Sound Throughout North Carolina and Beyond

This upcoming November will mark Mike Russo's 22nd year with SPS Corporation. Mike made the move to the Raleigh area in 2001 after working with an internationally known curtain wall company. Looking for a home for his growing family, and following his dream of owning his own company, Mike saw the potential in the Triangle for a Glass Division with SPS, located in Apex. Mike acquired ownership in 2004, becoming president and CEO. While he now possesses majority ownership, he's quick to admit he wouldn't be able to run the company successfully without Chris Craney, his business partner and CFO.

Each SPS staff member takes an active role in all projects and prides themselves on providing customers with confidence and peace of mind throughout the entire building process. This, Mike quickly acknowledges, is due to their values and hard work ethic, which have been able to flourish in the family atmosphere and relaxed office culture they have created.

SPS Corporation has provided their expertise to businesses throughout the Triangle, as well as South Carolina and southern Virginia, and other parts of the southeast since 1990. Specializing in various exterior envelope building products, curtainwall remains their flagship product and service. Constructing the entire envelope of commercial buildings, Curtainwall provides structural safety and interior environmental control, protecting the inside structure from elements such as sun exposure, temperature changes, earthquake, rain, and wind. In June, the SPS family proudly celebrated their 40th anniversary. Staff and vendors had a variety of food trucks to choose from, and took part in their yearly corn hole tournament.

As a result of their relationship with TowneBank, SPS has had the honor to be a supporter of First Tee — Triangle since 2005. As a golfer himself, Mike takes a personal interest in the knowledge that SPS can help empower young athletes through the game of golf. In January 2020, the First Tee organization acquired a new location for their home base, and SPS was honored to offer their services. SPS has committed to donate their time and expertise on glass products needed for the new Northwest Raleigh TriGolf location. Construction is scheduled to start this fall. The SPS family takes great pride in supporting many other philanthropic organizations, such as Make a Wish Foundation, the Cary Chamber of Commerce, and the Triangle Chapter of the American Heart Association.

Mike and Brian Reid, president of TowneBank Triangle, have shared a long friendship spanning the past 20 years. In 2006, SPS Corporation joined Paragon Bank, and Brian was assigned as Mike's main contact. When TowneBank acquired Paragon Bank in 2018, Mike had no qualms following Brian to TowneBank because Brian was a trusted partner who provided a "worry-free banking relationship with no issues." Mike says, "True and honest advice is a must when making decisions that not only affect yourself but others. I have confidence that Brian and TowneBank will always refer me to the best option."

Mike has both business and personal accounts with TowneBank, and when asked if he would recommend Towne to others, he says "Absolutely, yes! I highly endorse TowneBank. My entire family banks with them, including my extended family." Mike adds, "I don't think about my banking relationship anymore. TowneBank has given me peace of mind when it comes to both my personal and corporate banking."

A shining example of TowneBank's commitment came when SPS was entering unknown territory during the pandemic. Mike affirms TowneBank was ready to assist. It was a dire time, no one knew how things were going to go and places were shutting down; thankfully, Governor Cooper kept construction as essential. Once PPP loans came out, Brian and his team were sending emails at 2:00 AM to make sure the company received assistance to help with cash flow. Mike says he didn't have to worry about qualification policies or guidelines because the TowneBank team said, "just give us all your info, we'll handle it."

For SPS, the pandemic slowed things down, but it didn't shut things down. The company had a record year in 2020, as far as revenue, and they are expecting another great year in 2022. Mike realizes how fortunate he is to work with both his SPS family and the associates at TowneBank, and he is grateful for both. For more information, visit SPSCorporation.com.

"TowneBank has given me peace of mind when it comes to both my personal and corporate banking."
Two men standing back to back in an airplane hangar.
Glenn Gonzales (left) and Vishal Hirmath (right) founded Jet It, a unique hybrid jet ownership program.

Jet It Soars in Greensboro and Beyond

Have you ever dreamt of visiting multiple cities in one day? Perhaps having breakfast in the mountains before an afternoon board meeting in the city? Jet It allows customers to customize their itinerary, meaning the world is your runway.

Jet It is a fractional jet ownership company that operates in North America and the Caribbean Islands. Members purchase a share — from 1/10 to one half — in a hybrid-fractional ownership model that allows them to schedule flights that meet their various travel needs. For example, a 1/10 ownership equates to 25 flying days annually, while a one half membership is equivalent to 130 flying days a year. Jet It even allows members to pilot their own jet with one of their highly trained captains through their Red Jet Squadron program.

Glenn Gonzales and Vishal Hirmath co-founded Jet It in 2018. The pair has 45 years of combined aviation experience and expertise, working at companies like Honda Aircraft and Gulfstream Aerospace Corporation. Glenn and Vishal researched many locations when determining where to establish their headquarters, ultimately deciding on Greensboro due to the number of Fortune 500 companies located in North Carolina and its proximity to HondaJet, also headquartered in Greensboro.

"We had a gameplan and an agreement, but we didn't have a bank," says Glenn. "We chose TowneBank for the personal experience and the resources they brought to the table. The conversations we have with TowneBank are invaluable."

Scott Baker, TowneBank Triad President, helped Jet It access banking and lending, as well as other important financial needs like insurance. "Helping Glenn and the team at Jet It access the right financial resources for their business has been an integral part of our growing relationship," he says.

Man piloting an airplane.
Co-founder Glenn Gonzales is a graduate of the United States Air Force Academy. Here he captains on of the jets in the Jet It fleet.

The Jet It fleet is comprised of state-of-the-art HondaJets and Gulfstream G150s. Members have access to a dedicated flight crew, including a captain and first officer, as well as a complimentary concierge service. Their unique business model has been studied by Harvard Business School and has received praise from industry experts.

Committed to the community, Jet It provides financial assistance to veterans' programs and provides transportation to those who need access to life-saving medical procedures. Jet It also partners with Be the Match, the global leader in bone marrow transplantation, providing flight hours to connect donors and recipients.

TowneBank is proud to support Jet It's continued journey. Learn more at their website, GoJetIt.com.

"We chose TowneBank for the personal experience and the resources they brought to the table."
Hendrix Batting company sign with building in background.
Hendrix Batting, located in High Point, is the leading supplier of fiber components in the Southeast.

Hendrix Batting Company

Creating a Custom Blend of Fibers for Every Need

For over 60 years, Hendrix Batting Company (HBC) has been the leading supplier of fiber components in the Southeast. The family-owned company, based in High Point, credits its continued success to their commitment to service and quality.

HBC offers polyester, synthetic battings, and cushions that are used across industries, from the production of indoor and outdoor furniture, bedding, filtration, automotive, and industrial needs. Committed to quality, the company runs state-of-the-art systems and uses research and development from their in-house lab to fine-tune their process and uphold quality control standards. HBC even operates their own trucking division to ensure on-time deliveries throughout the eastern United States.

HBC uses computer-controlled recipes to produce the batting, meaning the outcome is consistent from shipment to shipment. They are even able to engineer a custom blend of fibers to meet the varying needs of their customers. "One of the most important aspects of business is cultivating relationships," says Angela Bennett, treasurer of Hendrix Batting Company. "We like to partner with our customers, and we really pride ourselves in doing that."

A family business started by her grandfather in 1960, Angela joined HBC in 1983. Her father ran the business for many years, and today, Angela and her siblings, Lee Hendrix and Lesley Peele, share the responsibility of running the company and upholding the core values instilled by their father and grandfather. Erin Miller, senior vice president and commercial banking officer at TowneBank, works with Angela and the HBC team to help their business thrive for the generations to come. "When I met Towne, I thought this is a bank where my dad or grandad would have banked," says Angela.

Learn more about Hendrix Batting at their website, HendrixBatting.com.

Close up photo of two smiling workers in an ice cream shop.

Ozzie's Ice Cream

Makes Greensboro a Sweeter Place

"You can't buy happiness, but you can buy ice cream and that is pretty much the same thing."

That anonymous quote sums up how ice cream and happiness go hand-in-hand. Adam and Betsy Greer have been dishing out America's favorite treat since 2014. They are both local educators and thought Ozzie's Ice Cream would be a great place for their five children to learn the ins and outs of running a small business.

The Greer family lived in Uganda in 2010 and 2011 and grew close to the owner of a wonderful little diner on Main Street in Jinja. "She is an Australian missionary who has been serving in Uganda for nearly 40 years," Adam says. "We thought it would be great to name the shop after her diner, so the name Ozzie's Ice Cream was born."

In April of 2020, the shop moved to its current location at 3712 Old Battleground Road, a short distance from Guilford Courthouse National Military Park. The new location offers more parking and has more outdoor space where cookouts with hot dogs and live music happen. "When we first opened Ozzie's, my wife Betsy said, 'We need checkers tables and other games, a spot where folks can come and hang out,' and that is kind of what has developed," Adam relates.

Ozzie's serves up delicious, hand scooped ice cream and customers can enjoy Blue Bell and Hershey's in a homemade waffle cone, an old-fashioned float, or sundae. Ozzie's Ice Cream was voted Triad's Best Ice Cream by YES! Weekly. These awards are given annually to local small business owners and are voted on by the public.

"We are delighted to have Ozzie's Ice Cream as a member of the TowneBank family," says Jon Fulton, branch manager at TowneBank in Greensboro. "Ozzie's is a great place for friends and families to gather and enjoy America's favorite dessert — ice cream!"

For more information, visit OzziesIceCream.com.

Close up photo of ice cream dessert with Ozzie's logo superimposed
Ozzie's serves up delicious favorites like the classic banana split, as well as old fashioned floats, sundaes, milkshakes, and malts.
Two elderly women smiling and embracing.
Participants from the Refugee Outreach Program, one of the many programs offered by Senior Resources of Guilford.

Helping Older Adults Live Independently

Senior Resources of Guilford

Senior Resources of Guilford (SRG) provides services that promote independent living for older adults. They do whatever they can to "help folks stay in their homes." If they can't help, they connect people with the resources who can. The organization helps over 11,000 seniors in Guilford County each year, and over 1,100 volunteers help accomplish that mission. Ellen Whitlock, SRG's CEO, has been with the organization for over 20 years. Ellen and SRG believe that "no senior should go hungry."

Every day, SRG sees the impact the community can have on the lives of older adults. A lot of older adults are isolated and the programs offered by SRG keep them engaged, interacting with the community, and help reduce depression. SRG wants people to know there is power in people, community, and human contact, and supporting seniors in Guilford County is truly a community effort. While the organization receives government money and grants, they still have to raise 33 percent of their budget through donations.

In the rural area outside of Guilford County, there was an amputee who wanted to stay in his home; however, his wheelchair was not equipped to roll over the gravel in his yard, and he was unable to reach his outhouse. Through funding and donations, SRG was able to purchase an electric wheelchair so the gentleman could remain in his home.

SRG is best known for their Meals on Wheels Program. The program provides a nutritious, hot meal to individuals 60 and older, who are homebound and unable to obtain and prepare a nutritious meal for themselves. SRG delivers about 500 meals per day throughout Guilford County. The program also serves as a wellness check visit, as the volunteer delivering the meal might be the only person an individual sees that day. In Guilford County, there were twin sisters, both in their mid-90s, who lived together. When one of the sisters passed away, the meal delivery allowed the remaining sister to stay in their home. The volunteers that checked on her every day, they were her lifeline.

SRG's Community Nutrition Program allows adults aged 60 and over to enjoy a hot meal and participate in field trips, health and wellness activities, and educational and cultural programs. There are seven Community Nutrition Activity Centers located throughout Guilford County. These centers allow seniors to get out of the house and enjoy lunch, but most importantly, provide an opportunity for socialization and community interaction. Ellen says that reducing isolation through socialization is critical, stating it can be just as, or perhaps even more important than providing nutritious meals.

One of SRG's most popular programs is the Evergreens Lifestyle Center. The center provides activities every day to help keep seniors moving and grooving. The center is certified through the North Carolina Division of Aging and Adult Services as a Senior Center of Excellence. During COVID, the classes and activities offered by the center went virtual, and over 70,000 people participated virtually. All classes are available at no charge. SRG continues to offer classes virtually, so people can participate at their convenience.

Ellen has known senior vice president and commercial banking officer Erin Miller for many years because they live in the same neighborhood. When Erin joined TowneBank in 2018, Ellen says they were interested in staying with her "because of her dedication and interest in our organization." Ellen continues, "Erin and the other bankers in Greensboro, like Jawn Hendrix and Scott Baker, they tell people about our organization, so they can volunteer and help. The people at Towne are not only our bankers, but they're also our volunteers!" Every year, SRG holds a Pot of Gold Fundraiser Luncheon, and TowneBank has been a presenting sponsor for the last two events. Ellen expresses the organization's "appreciation to the TowneBank family, for allowing our organization to benefit from the bank's outreach." For more information about SRG and the programs they offer, visit Senior-Resources-Guilford.org.

Photo of Kristin Sutton.
Kristin Sutton, senior vice president and commercial banker, was recognized by Triangle Business Journal with a Women in Business award.

Triangle Business Journal

Women in Business Award

Congratulations to Kristin Sutton, senior vice president and commercial banking officer in TowneBank's Cary office, who was recognized by Triangle Business Journal with a Women in Business Award. Here are some excerpts from the Triangle Business Journal article about Kristin —

Birthplace: Reidsville
Family: Husband, Preston; daughters, Davis, Parker, and Britt
Education: B.S., industrial relations and business administration, UNC-Chapel Hill

What accomplishments from the last year made you the most proud?

  • I am a certified financial planner and received my CFP certification in 2021 — a three-year process.
  • My oldest daughter graduated with a master's in industrial organizational psychology.
  • I completed the four-year North Carolina School of Banking program.
  • Continued healthy growth in supporting the Cary community with banking needs.

Will the pandemic have a long-term impact on how you and your organization do business?

During the first phase of Covid, I could hear in our members' voices how much they needed someone to ease their concerns, answer their questions, explore ideas, and just touch base. We continue to make it a priority to connect with our members regularly. Covid deepened those relationships and bonded us together not only as partners in business but also as important friends as we travel through life together.

What is your professional goal five years from now?

For 23 years, I have made my professional decisions with a focus on the well-being of my family. Now that my nest is starting to empty, I will have more time for my professional and personal development. My goal is to strengthen my understanding of the industries in our community. I hope to become the first person our community members contact to explore ideas that will impact their finances.

What is the most difficult obstacle you've faced?

Outside of losing my mother too young, the most difficult obstacle I've faced was re-starting my career after taking seven years off to be with my children. I am thankful I had that time with my girls, but my exposure to the outside world was limited to my church and activities focused on children. I re-entered banking in 2009 and I am forever grateful to the Cary community for the warm welcome I have received.

To what community cause or charity are you most committed?

I fell in love with the people and the mission of the Cary Rotary Club. "Service above self" is easy to say, but not easy to accomplish without a strong team. Weekly meetings, effective committees, and a group of people who are passionate about serving others help us advance hunger relief, literacy, health issues, and more. I am thankful to be selected as the president of our club for the 2024-25 year.

What female business person or leader do you admire most?

Kathy Burns is co-founder of Hall & Burns Wealth Management and the founder of Kathy Burns CPA, which later became Burns & Bynum upon merging with Lanny Bynum. While these accomplishments and her extensive knowledge of the financial world are enough to make her an admirable woman, what I admire the most is Kathy's strong sense of self, her endless passion to help others, and her love for her family and the community.

What is something you are looking forward to this year?

Several of my members have big things going on and I'm excited to help them bring their dreams to fruition. On the personal side, I will send my youngest to college in the fall and look forward to creating a new rhythm that incorporates my community, career, church, family, and friends in a meaningful way. I think my husband and I may improve our pickleball game.

Triangle Business Journal notes that they selected "28 powerful professionals for the 2022 Women in Business Awards out of more than 200 nominees. Each of these exemplary women has established strong, positive reputations in business and community service with outstanding leadership and noteworthy accomplishments." We are delighted that Kristin is counted among these exceptional women!

Jimmy's Wrightsville Beach Bike Drive

Jimmy's Wrightsville Beach Bar is known for being much more than a great spot to enjoy live music and cold refreshment. For the past five years, the owners and staff have rallied the community to donate bikes to kids who might otherwise go without during the holiday gift season.

Jimmy's partners with local organizations like the Salvation Army and Toys for Tots to distribute bikes to children in the area. Each November, community members participate in the drive by purchasing a bike or donating to Jimmy's bike fund. Daniel Evans and D.Lon Downing, TowneBank Mortgage loan officers, helped rally the TowneBank team in Wilmington to support the cause, ultimately raising enough money to purchase 35 bikes! "It was really nice to come together as a team for a great cause," says Daniel. "We want to help bring the TowneBank motto — serving others and enriching lives — to life in Wilmington."

During the bike drive, a large ticker keeps count of the total bikes donated, providing a great photo opportunity for folks as they drop off bikes of all sizes. Volunteers work together to assemble, load, and deliver the bikes leading up to the holidays. Before heading off, the bikes are lined up outside Jimmy's for a picture. 1,143 bikes were donated in 2021 — stretching two full blocks in front of the beach bar.

Jimmy's has been a staple in Wrightsville Beach for 44 years and prides itself on being a "local bar for everybody." The dog-friendly establishment serves up a large selection of local craft beers and has live music for patrons to enjoy 365 days a year. Owner Jimmy Gilleece fell in love with Wrightsville Beach while attending UNC-W and has created a welcoming atmosphere for locals and visitors to enjoy while taking in the Atlantic Ocean air.

Follow Jimmy's Wrightsville Beach Bar on Facebook to check out their live music schedule and learn about special events, or visit JimmysWB.com.

Congratulations to Oak Island Accommodations — Small Business of the Year

Congratulations to Oak Island Accommodations for being named the 2021 Small Business of the Year by Southport-Oak Island Area Chamber of Commerce! Each year, the chamber accepts nominations for member businesses that have been in operation for at least five years. Businesses who meet the requirements are invited to complete a nomination that is submitted for review by the Brunswick Community College Small Business Center.

Oak Island Accommodations is the leading provider of vacation rentals on Oak Island, North Carolina, offering the largest selection of vacation homes and condos across the oceanfront communities. Oak Island is located at the mouth of the Cape Fear River and offers views of the Atlantic Ocean, with many properties leading directly to the sand.

"Oak Island Accommodations has shown growth and economic impact year after year," says April Scott, director of the Brunswick Community College Small Business Center. "They have remained focused on their concept and customers, regardless of facing situations out of their control. This was all possible with dedicated, well-trained staff."

Oak Island Accommodations staff celebrated this recognition with a luncheon where Wallace Catering cooked fish and shrimp on-site — a well-deserved treat for a hard-working team!

"We are humbled and extremely honored to receive this award," says Melaney Robbins, president of Oak Island Accommodations. "The staff at Oak Island Accommodations united with hard work, dedication, and stayed strong through many obstacles these past few years. I am so proud of the entire team. We are OIA STRONG!"

In addition to being named small business of the year, Oak Island Accommodations once again received the Brunswick County People's Choice Award for "Best Beach Rentals," a recognition the company has received for several years running. Earlier this year, OIA also received a Maggie Award from Southport Magazine for "Favorite Property Managers" in the area.

We are proud to have Oak Island Accommodations as a longtime vacation property management provider and member of the Towne Vacations family since 2016. Learn more about an Oak Island vacation at RentalsAtTheBeach.com.

Wilmington Team Stays Busy in the Community

Cape Fear Heart Ball

TowneBank Mortgage was the premier sponsor for the Cape Fear Heart Ball held at the Wilmington Convention Center in May. Rick Goldbach, market director of the Carolinas, served as chairman of the ball, which raises money for the American Heart Association. Heart Balls are held in more than 150 communities across the US.

Bikes for Kids

Hundreds of children throughout North Carolina are the proud owners of shiny new bikes thanks to the Bikes for Kids Foundation, as well as Jimmy's Wrightsville Beach Bike Drive. Since 2002, Bikes for Kids has impacted more than 61,000 economically disadvantaged children. TowneBank Mortgage and Towne Insurance donated 18 bikes to the program that encourages children to dream big. Additionally, the Towne family raised funds to donate 35 bikes to Jimmy's bike fund that distributes bikes to children who might otherwise go without around the holiday gift season.

5K Willie Stargell Race

TowneBank Mortgage helped sponsor the Willie Stargell Race in Wilmington, and 17 family members participated. Willie Stargell was a Baseball Hall of Fame Member who passed away from kidney disease in 2001. The race raises funds to help patients living with kidney disease through research and patient care.

Congratulations to Brad Brown

TowneBank Mortgage loan officer Brad Brown has been named Best Mortgage Loan Officer in Wilmington by Shore Picks Best of the Best. The Best of the Best Awards are sponsored by the Wilmington Star-News and voted on by the community. It is no surprise that the people of Wilmington chose Brad for this award. Those who know him describe him as insightful, diligent, and always ready to put people first.

If you are ready to buy your dream home, contact TowneBank Mortgage in Wilmington at 910-679-8200 or in Greenville at 252-214-7500.

NMLS# 512138

Photo of Norm Bryant.

The Gift of Long-Term Care

Nearly half of Americans over 65 need help with one or more activities of daily living. Activities of daily living may include bathing, dressing, eating, toileting, and transferring. Long-term care (LTC) pays for caregivers to provide non-medical assistance. LTC policies can be written with varying designs, but all have one common theme; to help provide the financial resources to pay the cost associated with helping you or a loved one continue to live as vibrant a life as possible.

Without a long-term care policy, you and your family are left to pay for in-home care using your Social Security pension, retirement funds, personal savings and investments, sometimes costing up to $30 an hour. Medicare and health insurance plans do not provide this coverage.

When you're healthy and strong is the time to take charge of your long-term care planning. Gather your medical, insurance, legal, and financial documents, and decide who you want making care decisions for you, where you would like to live, and who you would like to provide care.

Towne Benefits is here to help you think through your priorities, consider your funding options, and encourage a written long-term care plan for you or your loved ones.

If you would like to know more about long-term care, please contact Norm Bryant at 252-317-0921 or NBryant@TowneInsurance.com.

Insurance and investment products offered through Towne Benefits, a subsidiary of TowneBank, are not a deposit, not FDIC-insured, not guaranteed by TowneBank, and may go down in value.

Photo of Doug Bray and Austin Harris.

As part of an ongoing series in TowneToday, the professionals located at Towne Wealth Management are pleased to provide informative articles on a variety of wealth strategy topics. In this issue, The Bray-Harris Group provides tips on how to ensure your legacy can last generations.

Doug Bray, CFP®, CIMA®
Senior Managing Partner,
Towne Wealth Management
Financial Advisor, RJFS
919-264-6872

Austin Harris
Managing Partner,
Towne Wealth Management
Financial Advisor, RJFS
919-500-6842

Tips for creating an inheritance that lasts generations

ESTATE AND GIVING

Preparing your heirs for sudden wealth can help prevent unwise spending.

If you have wealth to transfer, you may worry about the sometimes adverse effect of sudden wealth and the squandering of assets within a generation.

There is a good reason to be concerned: 70% of family money disappears by the second generation, and 90% by the third generation, according to the Williams Group wealth consultancy. The cautionary tales of families like the Vanderbilts also feed into this worry.

The result? Around 60% of parents think their children aren't prepared to receive a large inheritance, a study by U.S. Trust shows.

If you're in this position, you have a number of options to help ensure your legacy lasts.

Consider taking advantage of a trust

Trusts can help eliminate some of the guessing game of where money might end up, while allowing you to dictate how and when your assets are distributed after you die.

For individuals with relatively young heirs, age provisions that dole out trust income to beneficiaries only when they've reached certain ages can be beneficial. A common threshold for distribution is reaching age 25 or 30. Generation-skipping trusts are another helpful vehicle. In some cases, this type of trust can allow you to transfer money tax-free to your grandchildren or great-grandchildren.

Connect through philanthropy

Making charitable giving a family affair can provide opportunities to connect with younger generations and communicate values and ideals. When a philanthropic mission is shared among your family, it provides a forum for communication and sharpened decision-making in a situation where the money is going to others and there is no personal interest at stake. Donor advised funds and private foundations can be effective vehicles for this type of endeavor. Charitable remainder trusts (CRTs) can also help if you wish to give assets to charity in order to leave a smaller inheritance.

Talk to your heirs about your vision

Many squandered inheritances can be traced back to a root cause — poor communication. In nearly 60% of boom-and-bust inheritance cases researched by the Williams Group, trust and communication breakdown among family members played the largest role.

To help prevent a communication breakdown, consider sharing history, values, and a vision for the future of your family. This can be done in person at a family gathering or through a written statement, also known as an ethical will or legacy letter. With a common purpose and shared story, your family stands a better chance of preserving assets for future generations.

Leverage a professional's perspective

The Williams Group research points to failure to properly prepare heirs as another cause of lost inheritance, affecting about 25% of the cases studied. Your financial advisor can play a role in educating you and your family about inheritance, as well as wealth management and its important principles.

Creating a lasting legacy is neither easy nor impossible — the difficulty lies in the details. Finding the tools and resources that will benefit your family and situation can help make the difference between a squandered fortune and an inheritance that lasts generations.

The Raymond James financial advisors at Towne Wealth Management can help you utilize these tips and educate you and your family about helping your legacy last. Please contact any of our financial advisors with questions at 757-638-6850.

Raymond James, TowneBank and Towne Wealth Management are not affiliated with the Williams Group.