Phishing Attempts for Business IDs

Criminals have spoofed Towne Member Care’s phone number and are contacting business owners via text and phone calls, asking for Business Online Banking credentials. Please remember, TowneBank will never ask for your company ID, username, password, or other confidential information over text message, phone calls, or email. 

Do not provide any information to unsolicited calls. Hang up and contact us directly at 844-638-6724.


Six Signs of Phishing Scams: 

  1. Wrong Business Name - TowneBank will always be one word. Any other iteration should immediately trigger suspicion.
  2. Request for Personal Information - Discontinue communication with anyone asking for confidential information and immediately contact your local banker or our Member Care team at 844-638-6724. 
  3. Incorrect Grammar - Any typos, misspellings, or strange characters in communication. 
  4. Strange Instructions - Suspicious links that go to unknown websites or platforms.
  5. Need ASAP - Sense of urgency to respond as soon as possible.
  6. Unsolicited Contact - Unrecognized or unsaved numbers contacting you.

Fraud Prevention

Resources

Stay up-to-date with scams and learn how to protect yourself and your business from fraud.

Go to Fraud Center

Protection

Protect your business against financial loss due to fraud with these protection services.

Go to Fraud Protection Services

Education

Learn best practices for protecting yourself and your business from cyber crime.

Go to Resource Center

Report a Scam

Receive something suspicious impersonating TowneBank? Submit the form below and any screenshots, so that we can help to keep you safe. 
When in doubt, contact your local banker or our Member Care team at 844-638-6724.