Branch Updates
Beginning Monday, June 9, Village Bank locations will open under the TowneBank name. As we shared in March, there are two Village locations, Williamsburg and Chester, in proximity to existing TowneBank locations that will move operations to nearby TowneBank offices. With 58 total locations, you may handle your transactions at any TowneBank office.
For your convenience, our Towne Member Care team is available at 844-638-6718, M-F, 8:30 AM - 6:00 PM.
Additional Services
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Village Bank customers who wish to use our 24-hour telephone banking system to get updated balance information will need to enroll in our Towne24 VRU system. You can follow these steps:
- Call 833-869-6324
- From the menu options, choose either 'Deposit Account Information' or 'Loan Account Information' and enter the information requested
- Press option 2, to set up your VRU access number
- Follow the prompts to validate your identity
- Set up your 8-digit VRU Access Number as well as a 4-digit PIN. Please keep in mind, this PIN is for your Towne24 VRU, not your ATM or debit card.
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Prior to June 9, the following Village Bank ATMs will experience at least one day of downtime as they are replaced with TowneBank ATMs. Please take note of the maintenance and installation schedule below:
- May 20 - Clover Hill (Install pre-work)
- May 22 - Midlothian Turnpike (install pre-work)
- May 27 - Sliding Hill
- May 28 - Mechanicsville
- May 29 - Scott's Addition
- May 30 - Chesterfield Towne Center
- June 2 - Clover Hill (final installation)
- June 3 - Forest Office Park
- June 4 - Midlothian Turnpike (final installation)
- June 5 - Powhatan
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Your automatic drafts will continue without interruption. In the months following your transition to TowneBank, we do ask that you review your account activity to ensure that all payments occur as anticipated. Here are some important tips:
- Provide the TowneBank routing number, 051408949, and any change to your account number, to ensure uninterrupted payment activity.
- Please note that on the business day prior to a weekend or holiday, automated drafts post earlier in the day.
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Please look for your final Village Bank checking and/or money market statement in mid-to-late June. Transactions on these statements will include items processed through Friday, June 6, 2025. Interest will accrue according to TowneBank's rate sheet beginning on June 7, 2025.
Going forward, your new statement will print at approximately the same timeframe as your previous Village Bank cycle date. End-of-month statements will continue to print at the end of the month as usual.
We are pleased to inform you that check images are included in all statements by default, at no charge. Images appear at the back of the statements, three (3) across, seven (7) down on a page.
If you are accustomed to electronic statements, you can make this selection in online banking after logging in on Monday, June 9. Your history of electronic statements will not be immediately available. Upon request, your banker can provide any past statements and check images you need. -
Deposits made at any office will be credited the same business day if they are received prior to the close of business, Monday through Friday, excluding holidays. Cash deposits are typically updated immediately; check deposits are updated after nightly processing. Both receive same-day credit if made before the close of business at the teller line or in the drive-thru. The first $2,500 of non-TowneBank checks deposited at the ATM or through mobile check deposit will be available for use on the same day as the deposit. The remainder of funds deposited over this amount will be available on the second business day following the date of deposit.
Find a full list of our deposit cut off times here. -
Your payroll, social security, retirement, and other direct deposits will continue without interruption. In the months following conversion, we do ask that you review your account activity regularly to ensure that all deposits occur as anticipated.
We also encourage you to follow up with your deposit provider to supply the TowneBank routing number (051408949) prior to December 31, 2025. Please know your existing direct deposits will continue to be accepted. Some providers, such as the Social Security Administration and other government agencies, may only accept Notice Of Change requests from the account holder. Your banker will be happy to assist in confirming the necessary changes have been made.
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Your safe deposit box will continue to be available for entry during normal business hours. For your convenience, TowneBank is waiving the first year's rent for Village Bank safe deposit box holders and will provide a 50% discount for the second year.
Standard sizes and pricing for annual safe deposit box rentals are as follows:- 2X5: $55
- 3X5: $70
- 5X5: $90
- 3X10: $110
- 5X10: $180
- 7X10: $195
- 10X10: $210
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If you receive incoming wire transfers, please notify your originator of the following information, effective June 9, 2025. (Please note this information applies to wires initiated within the United States. If you receive international wires, please consult your relationship banker for assistance.)
1. Financial Institution Name: TowneBank
2. Routing Number (ABA): 051408949
3. Your TowneBank Account Number: Most Account Numbers will Stay the Same
Wire transfer activity appears in online banking. Upon request, TowneBank offers complimentary wire advices to the email address on file as confirmation that a wire has been sent or received.
Frequently Asked Questions
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Beginning Monday, June 9, Village Bank branches will open under the TowneBank name. As we shared in March, there are two Village locations in close proximity to TowneBank locations that will move operations to the closest TowneBank branch. These include Williamsburg and Chester.
View all TowneBank Locations -
TowneBank may report information about consumer loans to credit bureaus, beginning as early as July 2025. These records will be reflected under the TowneBank name. As always, you can visit annualcreditreport.com to obtain a free copy of your credit report.
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Yes! TowneBank offers overdraft protection, although some of the details may be different than what you were used to at Village Bank. Please review our detailed page about overdraft protection changes here.
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Yes! Village Bank customers who wish to use our 24-hour telephone banking system to get updated balance information will need to enroll in our Towne24 VRU system. You can follow these steps:
- Call 833-869-6324
- From the menu options, choose either 'Deposit Account Information' or 'Loan Account Information' and enter the information requested
- Press option 2, to set up your VRU access number
- Follow the prompts to validate your identity
- Set up your 8-digit VRU Access Number as well as a 4-digit PIN. Please keep in mind, this PIN is for your Towne24 VRU, not your ATM or debit card.
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On April 1, 2025, Village Bank became a division of TowneBank, and the two banks became a single deposit institution under the FDIC. To provide a grace period for depositors, the FDIC permits separate insurance coverage for six months following mergers. After that time, deposits held under each trade name - Village Bank and TowneBank - will not be separately insured but will be combined to determine whether a depositor has exceeded the $250,000 federal deposit insurance limit. Talk to your banker about coverage if you have deposits at Village Bank and TowneBank.
You can view detailed information about the FDIC changes here. -
Great news! Most personal and business checking, money market, and savings account numbers will remain unchanged. For accounts with new numbers, your banker will contact you. For your convenience, we will be able to reference your former account number at any time.
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You may continue to use your Village Bank Debit Card through Sunday, June 8. You should be able to make ATM withdrawals and Debit Card purchases as normal; however, over the weekend of June 6-8, balance information at the ATMs may not be available. Please note that daily limits from June 6-8 are $510.00 for ATM withdrawals and $1,500.00 for point-of-sale purchases.
As early as May 29, you should receive your NEW TowneBank Debit Card. Please wait to activate and use your new card until Monday, June 9. Your new TowneBank Debit Card will have the same PIN (personal identification number) as the card it is replacing. If you need a PIN reminder for any account, please contact your banker or Towne Member Care at 844-638-6714 on or after June 9. -
You may continue using your Village Bank checks, deposit tickets, and money market documents through December 31,2025. Please know that your existing Village checks will continue to be accepted any place you do business.
When you are ready to place your order for TowneBank checks, we recommend that you contact your banker first. If an outside vendor supplies your checks, please ask your banker for a 'Specification Document' that will provide all the details your check printer needs to know to process the order correctly. The printed Member Information Guide mailed to all Village Bank members includes a form you can complete for your first, free order of NEW custom TowneBank personal checks. -
Most account numbers will not change. You can view CD activity and confirm your account number in online banking on or after June 9. If your account number has changed, we can reference your former Village account number at any time.