How long should I keep checks submitted through Remote Deposit Capture or Image Cash Letter?

We recommend members keep checks securely stored for 30 days for domestic checks and 120 for checks drawn on Canadian financial institutions or in Canadian dollars. After this period, members should destroy the original check by shredding or other permanent method.

Can you deposit Canadian checks through Remote Deposit Capture or Image Cash Letter?

Yes, Canadian checks in US Dollars or Canadian Dollars may be deposited remotely using these services up to a $10,000 face value. Checks exceeding this amount should be presented in person at a local TowneBank branch.

What are some best practices when depositing checks remotely?

Review the accuracy of the check data captured to ensure all data was captured correctly and for legibility of each image. Endorse each check before submitting. Endorsements should include the phrase “for remote deposit only to TowneBank."

What types of checks are ineligible for deposit through Remote Deposit Capture or Image Cash Letter?

Altered checks Remotely created checks as defined in Reg CC Checks not payable in US or Canadian currency Checks drawn on financial institutions located outside the US or Canada Checks dated more than 6 months prior to the date of deposit Checks that have been previously submitted for deposit

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Image Cash Letter

Image Cash Letter

Business Member Resources

If your company uses the TowneBank Image Cash Letter service to process checks, we want to inform you that we have updated the service usage terms and ask that you please review them here.

We want to also remind you that it is vital to review and validate all checks for accuracy before depositing them.

Follow these two simple steps to process checks for Image Cash Letter deposits:

Step 1: Ensure the following is complete on the check:

Properly endorsed with "For remote deposit only to TowneBank" written under the signature
Made out to your business
Proper amount

Step 2: Once deposited, securely store the physical check for 30 days. Store Canadian checks for 120 days. This will enable you to refer to the check if an error occurs.

Other Notes to Remember:

If you use a third party provider, it is important that you make them aware of the terms and conditions governing this service so they may also adhere to these requirements on your behalf.
If you need to remove a third-party provider, you must notify TowneBank in a timely manner (typically 30 days).
There are some checks that are ineligible to deposit as part of this service:
- Altered checks
- Remotely created checks as defined in Reg CC
- Checks not payable in US or Canadian currency
- Checks drawn on financial institutions located outside the US or Canada
- Checks dated more than 6 months prior to the date of deposit
- Checks that have been previously submitted for deposit
Create processes to avoid duplicate deposits.
Please be certain to carefully review the terms of use for this service and contact your Treasury Management Advisor with any questions you may have.

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FAQs

We recommend members keep checks securely stored for 30 days for domestic checks and 120 for checks drawn on Canadian financial institutions or in Canadian dollars. After this period, members should destroy the original check by shredding or other permanent method.
Yes, Canadian checks in US Dollars or Canadian Dollars may be deposited remotely using these services up to a $10,000 face value. Checks exceeding this amount should be presented in person at a local TowneBank branch.
- Review the accuracy of the check data captured to ensure all data was captured correctly and for legibility of each image.
- Endorse each check before submitting. Endorsements should include the phrase “for remote deposit only to TowneBank."
- Altered checks
- Remotely created checks as defined in Reg CC
- Checks not payable in US or Canadian currency
- Checks drawn on financial institutions located outside the US or Canada
- Checks dated more than 6 months prior to the date of deposit
- Checks that have been previously submitted for deposit